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1.What configurations are available for your POS terminals?
Our POS terminals support various configurations, including Intel J1900, J4125, J6412, Core i3, i5 and i7 processors. Memory and storage options can be customized according to project requirements. Both Windows, Android and Linux systems are available.
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2.What is your price?
Pricing depends on screen size, hardware configuration, operating system and order quantity. Please contact us with your requirements and we will provide a quotation within 24 hours.
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3.What is your lead time?
Sample: 1–3 days
Bulk Order: 7–14 days
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4.What certifications do you have?
CE、FCC、RoHS、CCC
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5.What industries are your POS terminals suitable for?
Retail、Restaurant、Supermarket、Hospitality、Payment、Self-Service
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6.Can I order a sample before placing a bulk order?
2.Yes. Sample orders are available for quality evaluation and compatibility testing before mass production.
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7.What is your minimum order quantity (MOQ)?
There is no strict MOQ for standard models. Small trial orders are welcome.
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8.What is your lead time?
Sample orders can usually be shipped within 1–3 working days. Bulk orders typically require 7–14 days, depending on quantity and customization requirements.
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9.What operating systems do your POS terminals support?
Our POS terminals support Windows and Android systems. Different configurations are available based on your project requirements.
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10.Can you customize the hardware configuration?
Yes. We offer various CPU, memory, storage, display, and peripheral options to meet different application needs.
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11.What certifications do your products have?
Our products comply with CE, FCC, RoHS, and other relevant certifications depending on the model and target market.
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12.What is the warranty period?
All POS terminals come with a one-year warranty against non-human-caused defects.
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13.How do you ensure product quality?
Every POS terminal undergoes strict quality control procedures, including a 48-hour burn-in test before shipment. Our annual repair rate is maintained below 0.5%.
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14.What shipping methods do you provide?
We support express delivery, air freight, sea freight, and door-to-door shipping services based on your budget and delivery requirements.
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15.What should I do if products are damaged during transportation?
Please contact us immediately and provide photos of the damaged package and products. We will assist you in resolving the issue as quickly as possible.
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16.Do you provide technical support after purchase?
Yes. Our technical team can provide remote assistance, product documentation, drivers, and troubleshooting support when needed.
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17.Can you print clients brand logo ?
yes, can silk-screen your brand logo MOQ is 100 set for logo-printing
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18.Do you offer OEM & ODM services?
1.Yes. We provide OEM and ODM services, including logo customization, packaging design, hardware configuration, and product appearance customization.
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